Front Office Assistant (Receptionist)

Preferred Qualities and Characteristics:

  • Friendly and outgoing personality
  • Exceptional Customer Service
  • Effective written and verbal communication skills
  • Willingness to learn

Required Job Functions:

  • Greet customer as they enter reception area
  • Schedule appointment for estimates and repairs
  • Answer incoming calls, assist callers, transfer calls, and/or take message distribute to the appropriate induvial(s)
  • Help with rental reservations for scheduled repairs
  • Update customers on repair process, as necessary
  • Prepare files for returning vehicles to customer
  • Provide customers with final bills, collect deductibles and/or any insurance checks that were sent to customers
  • Documenting all moneys received for a repair
  • Entering invoices into operational system
  • Other general office duties

Minimum Requirements:

  • High School Diploma/ equivalent education or life experience
  • Valid driver’s license and the ability to pass a pre-employment drug screen
  • Proficient computer skills

All job functions and requirements are general in nature and do not necessarily reflect all necessary requirements or duties that could be assigned to an employee.

Calcutta Repair Center

48831 M
cGuffy Dr.
East Liverpool, OH 43920

Phone: 330-385-3309
Fax: 330-385-2566

New Waterford
Repair Center

3696 OH-7
New Waterford, OH 44445

Phone: 330-482-3928
Fax: 330-482-4188